Useful Phrases 16. Difficult clients

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You can explain to me what actually is the problem...
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Możesz mi wyjaśnić, co tak naprawdę jest problem...
Can I take your name?
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Czy mogę zabrać swoje imię?
I understand you are having a few problems.
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Rozumiem, że mają kilka problemów.
Would you like to just explain from the beginning what’s happened?
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Chcesz po prostu wyjaśnić, od samego początku, co się stało?
I’m sorry for that wait.
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Przykro mi z tego czekania.
I don’t know what the problem was.
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Nie wiem, na czym polega problem.
As you can imagine...
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Jak możesz sobie wyobrazić...
I’m sorry about this, Mr Anderson.
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Przykro mi, panie Anderson.
I can actually look into that for you...
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faktycznie mogę patrzeć na to za Ciebie...
I’m sorry for the inconvenience.
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Przepraszam za utrudnienia.
I can assure you.
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Moge cie zapewnic.
Let me check for you.
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Pozwól mi sprawdzić dla ciebie.
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